From Specification to Implementation (II)

Starting from previous post, several approach could be done to get a process implementation in any organization.

From our experience, the process implementation consist on the following main steps:

• Initial Situation: this set of task consists of several techniques and work focus on identifying organization needs, how the organization is working, strengths and vulnerabilities.
• This work generates a document that identifies such things and propose a improvement process divided in three scenarios.
• Process Implantation: once the goal of the first implantation has been defined, the work will be lead by defining working group for each process, in order to identify in detail how tasks activities are being delived nowadays, and how could be unified, attended and systematized to reach users needs and organization goals

Process Implantation finish when the organization has several process implanted with:

• Entries
• Outputs
• Tasks
• Roles
• Reports
• Metrics
• A tool or a set of tools that support it
• Training sessions - Change management
• Initial support

From my point of view the supporting tool is the key to organize any process, and it will allow:

• Monitorization
• Measurement
• Regulation
• Support
• Collaboration

Any ticketing tool will help to fit your needs, we have used RedMine as project management tool and we have good experiences with it.